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Used Telecom IT Assets

How To Recycle Used Telecom IT Assets The Right Way!

Asset Recovery, IT and Asset Liquidation

Telecom equipment is the backbone of every business. It helps the business to grow and work seamlessly with the clients. The problem occurs when the companies are still dependent on their old telephone system for years. With the advancement of technology, telecom equipment is getting obsolete. There is a need to manage the old/unused telecom equipment. 

Companies are swiftly moving to new technologies like VoIP, and they are embracing the change. And some companies are still stuck with their used Telecom IT assets and do not know how to recycle them effectively. Our telecom experts recycle shares here to help you with your unused telecom equipment. 

  

Why is there a need to recycle telecom IT asset equipment? 

Unused telecom equipment covers a portion of the company. Here are some reasons why recycling IT asset equipment is the best option: 

  • They take up unnecessary space that limits the workling limitation of the company. By recycling, it can free up the space that gets utilized for other work. 
  • It helps with waste management. 
  • Recycling helps remove toxic materials like cadmium, mercury, And more. It requires professional recycling services. So these harmful chemicals do not leak out in the environment. 
  • You get cash for your used telecom equipment. 
  • Old equipment requires a lot of maintenance over time.
  

How to recycle used Telecom IT assets properly?

1. Sell your unused telecom equipment 

It is one of the methods to get rid of unused/obsolete telecom equipment. Selling the device is the beginning of the recycling process. Many organizations are willing to take old telephone equipment as it serves their purpose. 

The buyer will get the equipment, and you can free up the space and get the cash in return. It is a win-win for both parties. You might be thinking about the marketplace for used Telecom equipment. You can list all your old telecom IT assets on listing websites where you can reach out to potential buyers. 

The more professional approach is to go with an apt telecom recycling company that makes the selling and recycling process seamless. 

2. Choose a certified telecom IT asset recycling company

As you know, recycling can be a complex process, and being done improperly can lead to the leak of harmful chemicals. It is hazardous for the inexperienced worker and as well the environment. The ideal way is to hire a professional Telecom recycling company with proper methods of recycling. 

We at Telecom Recycle keep all the measures in check while performing IT recovery asset management. We are committed to providing clients across the globe with the best recycling and disposal services. Our experts perform the R2 (responsible recycling) standards set by the state, and you’ll get the maximum value of your old telephone equipment. 

We provide hand disassembly recycling for the equipment that is fragile. The data destruction gets done by our experts with utmost precision in less time. It is the best method for IT asset recovery, and our experts are available and ready to come up to your office to pick up the used equipment. 

3. Sell old equipment back to telecom manufacturers 

Telecom manufacturers have an exchange policy, ready to buy back your old IT asset telecom equipment for a fair price. You can purchase new telephone equipment from them in case they provide a discount. The manufacturers know how to dispose of your old telecom equipment without the chance of any data leak. We at Telecom Recycle have the importance of data, and therefore we use state-of-the-art technology to make the recycling process seamless. Our fully automated data cleansing solutions help sensitively destruct the data that saves time, and we keep our customers in the loop during the whole process. We also provide certifications for the destruction of the old telecom equipment processed by our experts. 

4. Donating to a business 

You can always search for NGOs that need old telecom equipment. NGOs are ok with the unused IT telecom asset equipment as they don’t require any high-end equipment. The benefit of donating it to a specific NGO is that the device won’t get wasted while being kept in the office for long.  

The donation is not only limited to the NGO but can be done to startups as well. Before donating to the business, you need to ensure that the telecom equipment is in working condition and you have taken a complete backup of all your data.

  

Reasons to choose Telecom Recycle for the recycling of IT assets?

We at Telecom Recycle have the experience of the proper recycling of Telecom IT assets and help our customers through the whole process of recycling from start to end. Here are some more reasons you can trust us for your IT asset recovery management: 

  • We have all the necessary certifications. 
  • Quick liquidation of your used telephone equipment. 
  • We help the companies to recoup the maximum value of their used telecom equipment. 
  • We manage the disposal process of assets during the recycling process.

IT Liquidation services

IT Liquidation Services: Reasons You Need To Upgrade Your Telephone System

IT and Asset Liquidation

Technology is evolving day by day, and companies have to stay updated to work seamlessly and outgrow their competitors. No company wants to stay behind because of outdated technology. In short, it is a liability for your business. It reduces productivity and can lead to data failures. The only solution is using IT Liquidation Services to manage the old telephone systems of your company.

Every company has telephone systems, and they need to be at the latest to carry on the various processes. If you have outdated telephone systems, it hampers everything related to your business. You must be wondering questions such as: 

  • What to do with the outdated business telephone systems?
  • Is there any replacement out there? 
  • And more.
  

Don’t worry. We have covered all the signs that mean your telephone system is outdated and needs replacement as soon as possible.

  

Sign #1. High repair and maintenance cost

A legacy phone system is expensive to maintain as they get older or are near their expiry. There are issues with the old telephone systems. The only solution left is to replace the parts. The replacement parts are hard to find. The original manufacturers won’t have the necessary support for the outdated system. 

If you can arrange the replacement parts, it can get complex to find the correct person who has the necessary expertise to replace the parts. The longer you get invested in old telephone systems, the more you have to invest. After upgrading to new technology, you will see the amount of money you can save.

 

Sign #2. Old phone systems have out-of-date features

Your telephone system is relevant right now, that won’t be the case after some time. The business telephone system will become obsolete with time. If the business grows, then you need extra features to make it last longer. 

You are required to have features such as video conferencing, multiple call queues, call auto-attendant and more in your existing phone systems. It will create an indefinite problem for your business. So, it is better to move on from the old telephone system.

 

Sign #3. Dropped and missed calls

The purpose of telephone systems is to take calls seamlessly from any location. Dropped or missed calls leave a negative impact on clients, and customer satisfaction can take a hit. 

Calls getting disconnected frequently means loss of a client, and in the case of dropped calls, the chances are slim that the client will call back. You need to pick from the conversation from where it was left.

 

Sign #4. You are moving business to a new location

The good thing with a business is that it grows, and when it does so, you need to expand your team and need a new office with space. In scenarios like these, relying on old telephone systems is not recommended. It takes a lot of effort and cash flow to move your entire telecom network to a new location. Replacing the old telecom equipment is the only solution. The goal is to use a telephone system that unifies the communications and administers them from a single location.

 

Sign #5. Call routing problems

Call routing problems are frustrating for clients and business owners. A caller gets frustrated when required navigation through a maze of calls, putting them on hold for long periods, etc. These problems are common in old telephone systems, whereas your business phone system must have the feature of customizing call routing features. If it is not possible, then upgrading your telephone system is the only feasible solution.

 

Sign #6. Your phone system cannot cater to remote employees

Almost every company has remote employees. Remote work is the future and will be here to stay. If your company is one of them, then what is holding you back? Most of the companies will answer that they do not have reliable telephone systems. 

If your employees receive and make a lot of calls, this is a challenge. So, the challenge arises when you want to add a new phone line not connected to the office phone, the legacy system will hold you back. If an employee is working from home, they cannot move their phone number with them. VoIP is the ideal solution as it is more flexible. 

When you move your phone system to the cloud, your employees don’t need to stay connected to the physical lines. They can get all the features while working from home by using VoIP.

 

Sign #7. Exhausting for the employees to use

The employees using older phone systems need to go via steps to perform even simple tasks such as conference calls. An experienced person can handle the functionality of older telephone systems. But as a fresher, it gets demanding to transfer the call without using the reading manually. When the phone system is harder to use, fewer employees will use it. 

   
|Also Read:  Liquidation 101: Everything you need to know about IT & Asset Liquidation
   

How Does Telecom Recycle Help You To Upgrade Old Telecom Equipment?

If you are experiencing any of the above signs, you might look to upgrade your telephone system. We at Telecom Recycle are the professionals who help you with IT liquidation services. Our liquidation experts provide a feasible and all-around solution by taking care of valuable equipment. We help you to make the transition as smooth as possible. Our liquidation expertise is: 

  • Excess equipment purchase and disposal management.
  • Green asset recycling services. 
   

You can contact us for IT Liquidation services for old telephone systems.

Ways to Manage your surplus telecom equipment professionally

Ways to manage your surplus telecom equipment professionally

Surplus Telecom Equipment,

The telecom industry is growing with leaps and bounds. The technology and telecom equipment that gets used ten years ago is not relevant now. These old telecom equipment get replaced by technologies such as VoIP, which serves the purpose well. It helps connect with a remote team, with clients, and the equipment is less bulky than traditional telecom equipment. 

Most businesses have completed the first part of updating from their old telecom equipment to new technology. But they are stuck on what to do with their excess telecom equipment. Are you tired of managing surplus telecom equipment? This article is for you. 

Reasons why a business needs a telecom recycling company

There can be ample reasons a business needs a professional telecom recycling company. Let us take a look: 

A telecom recycling specialist helps companies to recycle their old equipment systematically.

Here are the factors to consider before choosing a telecom recycling company: 

Experience of the service provider.

A telecom recycling company with ample experience with them is the right option to choose. Go with a telecom provider having several clients and be in the industry for an extended period. Check the reviews on social media and see the positive or negative feedback. 

Security of the data

The old telecom equipment might contain sensitive information about your business. Therefore, before choosing the telecom recycling supplier you need to take the security of the data into account. A professional telecom recycling company provides productive ways to wipe the data. 

Price offered for telecom equipment

Choose a telecom recycling company that offers prices for used telecom equipment. Go with a telecom recycling company that can buy back the equipment at the best rates. 

Benefits of selling used telecom equipment

Trade your equipment

Some scenarios get rid of the equipment because of one of the reasons mentioned above. You can opt for trading your equipment with another company that can help them with meeting the criteria. This way you will get rid of the extra equipment present in your office. 

Earn some extra cash

Companies willing to sell their old telephone equipment do so for the extra cash, which is the most common reason. You can use the funds in a variety of ways within your company to improve specific areas. You can sell your equipment for cash rather than dumping it.

There are no additional costs in your company

The main benefit you will consider is the amount of money you will receive from selling surplus telecom equipment. Following the selling process, maintenance and repair costs get reduced, allowing you to save more money. You won’t have to purchase any spare parts, and your technicians will save time by not having to travel to any remote locations.

You can recycle old telecom equipment

Recycling is yet another advantage of selling used telephone equipment. Scraping is potentially harmful to the environment because metals are non-biodegradable. By scraping equipment, you can reduce the impact of scraping; we will ensure that every part gets reused. Damaged components get disposed of by our telecom experts. 

You can make much-needed office space available

Selling old equipment allows your company to free up space that got occupied by the equipment. Holding on to this equipment may result in your companies negative growth. As a result, you risk losing potential customers. It saves money on the old tool’s maintenance costs. In addition, it boosts productivity. 

Ways to get rid of your excess telecom equipment 

  • Try to reuse your old telecom equipment

It is the obvious choice for companies. If possible, then there is nothing better than to reuse the available telecom equipment. It works for organizations that are yet to move to a better alternative as VoIP. Check for the equipment that is in working condition and make a list of all the equipment.

  • Donate the excess telecom equipment.

Many organizations choose to donate their used IT and Telecom equipment to NGOs and other charity events, which is uncommon. It may not be the most cost-effective option, but it can help your company get that extra tax credit (you might want to check out with the NGO for the paperwork and all for a smoother tax deduction process). It is an effective way to get rid of old telecom equipment. 

  • Sell the telecom equipment.

It is one of the best ways to get rid of telecom equipment. As an organization, you need to look out for a professional ITAD company, to sell your telecom equipment. Selling can be a durable process and hectic if you do not perform the proper research. The telecom equipment loses out its value quickly. Therefore the companies need to act rapidly. 

We at Telecom Recycle, buy all kinds of old telecom equipment. Our process is simple, contact us with your requirements, our experts will call and fix a meeting with you. We will negotiate the price of the old telecom equipment that you want to sell. After quoting the price, our delivery team will come and collect the equipment. Our disposing team will dispose of the data by keeping the data safe and secure. 

ITAD Company

Things To Consider Before Choosing An ITAD Company

Sell Used Phones,

Picking up the right company to sell your used phone system makes it easier to deal with them. And in the long term, it is the ideal solution to sell used phone systems. 

Those who don’t know the meaning of ITAD are an industry acronym that stands for IT asset disposition. The ITAD companies specialize in disposing of the used phone system with no problem and proper asset disposition. 

Many companies believe that they can deal with IT asset disposal by themselves. It can be true for some companies. But a riskier thing to do because it is necessary to safeguard the data when the devices get obsolete. 

So, the right ITAD company ensures that the data is erased from the device and makes sure that the old telecom equipment is disposed of responsibly.

This article will explain the things you need to consider when choosing an ITAD company. 

1. The ITAD company should offer complete life cycle management

The best ITAD companies will assist the client at each stage, from planning to the final process. Managing data center hardware is not a one-time deal but an ongoing process that takes time. 

We at Telecom Recycle will work with you as the full-service partner throughout the complete life cycle of your data center hardware and telecom equipment. 

The focus for the ITAD companies should be on security and compliance and by providing quality service. And the ITAD company should focus on contributing value to the telecom equipment.  

An ideal ITAD company is the one that provides full service with custom solutions. 

2. The ITAD companies have the necessary certificates in place

It’s important to check the credibility of the ITAD company and ensure that the vendor knows the specific industry. Hiring an ITAD company like Telecom Recycle knows what they are talking about and implements the plan accordingly. 

Here are the certifications that an ITAD company needs to have: 

  • NIST SP 800-88 compliance: NIST means National Institute for Standards and Technology. NIST 800-88 guides the companies. And the government entities are ensuring that note best practices for data destruction. 
  • ADISA certification: ADISA means the Asset Disposal and Information Security Alliance. It helps to conduct the audit of the companies who wish to become a part of the alliance. It supports companies looking for control around data sanitization. 
  • R2: Responsible recycling that gets administered by Sustainable Electronics Recycling International. It ensures that the recycling gets properly and companies adhere to the quality standard. 

3. Make sure the disposing process is secure

Never forget that you are selling used telecom equipment to a third-party company. You are providing them sensitive information about your company without even knowing the actual process of the company. 

So, ensure that your ITAD provider purges your telecom equipment. We at Telecom Recycle follow Department of Defense standards for wiping out data on the equipment. Plus a client, we know that you desire the telecom equipment to be carried with proper security during the transportation process. 

4. Experience of an ITAD company

First of all, look at when the ITAD company gets established and has a successful track record in providing impeccable services to the clients. 

Who are the customers, and what are their reviews about the company? It is another necessary detail that you must know before proceeding with the company. The ITAD company provides details of how many items they have wiped off that give the client the idea of the operation they run. 

A less experienced business will always have less time to develop expertise. Therefore, it’s ideal to choose one that has a handful of experience under the belt. The service shouldn’t be a headache for the client, and the schedule around the client and the company must answer any doubt. 

5. Ask them if you can visit their facility 

ITAD vendors with a good reputation have nothing to hide. They are open and will gladly give you a tour of their facility in the hopes of earning your business. An ITAD vendor says no to the tour. There are chances they won’t be transparent during the service period as well. We at Telecom recycle, won’t mind a tour at our facility, you can visit us whenever you want. 

Some more questions to ask your ITAD company

  • Do they have a knowledgeable team?
  • Does the IT asset vendor have a secure facility?
  • Is the vendor able to provide services that get tailored to your company’s requirements?
  • Do They Subcontract Any Third Parties?
Where to Sell used telecommunications equipment

Where To Sell Used Tele-communications Equipment

Sell Used Phones, Used Telecom Equipment,

The telecom industry is evolving. The equipment that gets used to working a decade ago is no longer apt. Organizations can’t take risk of losing clients because of outdated technology. 

Right now, businesses are facing a change in working trends. They are looking forward to remote working. With remote working being in full flow, all the telecom equipment remains unused. The company has the only choice, to resell telecom equipment. 

If you are an organization looking to sell down the used telecom equipment.


Here are some of the things you can do with your used telecom equipment: 

1. Donate The Used Telephone Equipment

It is one of the practices that gets followed by organizations. If the organizations are not able to think of a better scenario, donating is the right choice. 

You can search for NGOs and donate your old telecom equipment to them. Before donating, ensure that the telecom equipment is in working condition. So, that you can reuse it again. 


2. Telecom Equipment Recycling Is Another Way

When your telecom equipment is not in the state of working again.  The next step companies can follow is to recycle them. It’s the option to dispose of your old equipment without any problem. 

Here, we at Telecom Recycle can help you with our ITAD services.  We provide telecom equipment recycling and disposing of the equipment with proper care. Our ITAD experts help with end-to-end recycling solutions.  It ranges from transportation to assessment till the final disposal. 


3. Resell Your Old Telecom Equipment

Reselling telecom equipment helps the companies in two ways. You get the cash for the unused/old telecom equipment, and you tend to free up space in your organization. 

It is the easiest solution, to find a company and sell used telecom equipment. Go with a service provider that helps to recapture the greatest value of your investment. 

If your telecom equipment is in working condition, you get complete value out of it. The final step is to choose a company that is willing to take your old telecom equipment and give you a fair amount. We at Telecom Recycle, take care of your old telecommunication equipment and will keep your data safe. Our experts will dispose of the data, and you don’t have to worry about data leakage anymore. 


Selling your telecom equipment has many benefits, and some of them are below: 

  • You can free up the much-needed space in your office

Selling the old equipment helps your business to free up space i.e. taken by the equipment. Holding out to this equipment can result in negative growth of your company.  And because of that, you can lose potential customers. 

It saves money on the maintenance costs of the old equipment. And it also increases productivity. The best way to avoid this is to sell the old telecom equipment to a well-known telecom recycling company.


  • Save The Environment

Disposing of the telecom equipment without a proper method can impact the environment. The IT industry has the most effect on our environment, and to cut it, proper disposal gets required. 

The solution to this problem. Reduce the impact and sell used telecom equipment to telecom recycling companies. Here at Telecom Recycle company that can dispose of the data. 


Conclusion

We specialize in purchasing various types of telecommunication equipment. Feel free to reach out to us with your specific requirements, and our skilled professionals will arrange a consultation. During the consultation, our experts will engage in price negotiations for your used telecom equipment. Once a quote is provided, our efficient delivery team will get in touch with you to coordinate a visit to your facility for equipment collection. Rest assured, our team will handle the secure and safe disposal of any sensitive data associated with the equipment.

Looking to sell your used telecom equipment? Telecom Recycle is the ideal place to get value back from old telecom equipment. Call us at 1-888-900-7605 or send your details to bid@telecomrecycle.com.  

VoIP Phones

How VoIP Is The Ideal Replacement For Excess Telecom Equipment

Outdated Phone System, Surplus Telecom Equipment, Used Telecom Equipment,

The sales team is the backbone of every business, and for sales, you need excellent telecom equipment. The telecom equipment needs to be in sync with the latest demands of your business. When a company is migrating to a newer technology leaving your equipment to be surplus. If this is the case, then your company is left with unwanted and outdated equipment with no use at all, right? No, there is a solution to get rid of surplus equipment. You will get to know where you can sell your excess telecom equipment & how to replace them. 

Benefits Of Selling Excess Telecom Equipment

Yes, you can sell your surplus equipment with no issues at all. Here are some benefits of selling excess equipment: 

  • Companies can make extra cash & who doesn’t want an additional source of cash flow. Selling the equipment the companies no longer need is the ideal solution. The company can invest cash in other expenses or new technologies. 
  • Companies can free up valuable space in their office or warehouse. It allows companies to use free space effectively for main business activities that generate revenue for the company. 
  • Companies can migrate to new technology that can make astonishing benefits for the business. Selling excess telecom equipment is the key. It brings new technology to the office. 

Where to Sell Excess Telecom Equipment? 

It’s a million-dollar question for many organizations that are willing to sell used telephone equipment. But there are plenty of companies present in the market dealing with buying surplus telecom equipment. Telecom Recycle is the best company to buy your excess telecom equipment. The process is simple, and all your data gets erased during the disposing process. You can contact our team here and see the magic happen. We have our experts check the telephone equipment before finalizing the quote. 

Ideal Replacement For Excess Telecom Equipment – VoIP

There is no confusion regarding the benefits of VoIP. It is the answer to the business when excess telecom equipment gets sold. There are many benefits, and let’s look at them one by one: 

  • It simplifies conferencing

You don’t need dedicated telephone lines, conferencing is effortless with VoIP. It requires a data network, and the cost is already lower compared to the traditional phone system. An additional benefit of using VoIP, it’s used for video conferencing. You can transfer video formats during phone and video calls. 

  • VoIP provides additional features

Many companies don’t fully understand the potential of VoIP service. It allows connecting a variety of devices to maintain productivity. There are features like caller ID, contact list, voicemail, virtual numbers, etc. You can forward voicemails to team members at once. You can create custom VoIP services based on your requirements. 

  • Easily accessible

With many employees doing remote work, they all need accessible technology. VoIP serves the purpose well. It allows the employees to handle all their daily work from any location. Employees can use fax, voice, and other things via VoIP. You can stay connected with your team members abroad without the need to upgrade anything. The entire service is highly mobile, and traditional telephones have a unique number assigned to each line. It makes call transferring a task.

  • Ease of maintenance, installation, and configuration

It is another stunning benefit of VoIP is that they are easier to install. You don’t need to be technical savvy. There will be fewer wires all-around in your office. Instead, use VoIP phones. Traditional phones require a lot of maintenance as there are a lot of complicated features. It offers the simplicity of adding new users & changing the configuration is easier in VoIP.

  • Cost-effective

Cost-effective is another benefit that many companies prefer VoIP. Traditional telecom equipment means installing many phone lines, and it adds up the costs quickly. The call rates in VoIP are competitive and saves money in the long run. The problem with traditional telephone equipment is the recurring costs. Companies have to shell a lot for the maintenance or installation of the new line. 

Telecom Recycling Company

Things to Look Before Choosing A Telecom Recycling Company?

Responsible Recycling, Surplus Telecom Equipment, Used Telecom Equipment,

An organization can grow exponentially, and this can lead to surplus stock of old telephone equipment. The organization needs to find a way to dispose of, recycle their business telephone systems. Most businesses are clueless and try to do the disposing process themselves and end with costing the organization more than necessary. The best way to overcome this problem is by hiring a professional telecom recycling company, it will help with asset recovery management, telecom recycling, liquidation services, etc.

Reasons Why A Business Require Telecom Recycling Company

  • The organization is looking to migrate to newer technology.
  • When a company is going out of business and planning to shut down operations completely.
  • If your business has a surplus & excess telecom equipment they are looking to sell.
  • The telephone equipment is damaged or worn out during the shifting process.
  • The company is downsizing itself.
  • The company has undergone an acquisition or merger.

A professional telecom recycling service provider is the specialist that can streamline the whole process of recycling old equipment while minimizing the cost of the company during mergers or migration to a new office. Consider the factors given below before choosing a telecom recycling company:

Experience Of The Company

If an organization wants to sell or recycle their old telephone systems, a telecom recycle company with experience under their belt is the perfect option. Look for a provider with a large client base and prefer the one who is locally active in your area for years. Try and verify the quality of their work on Yelp or similar websites.

Price

It is a no-brainer to choose a telecom recycling company that provides maximum value for your old telecom business phone system. Try to back the initial investment made by you on the telephone equipment. Don’t blindly choose a telecom recycling company i.e. offering you a good value, research their reviews, etc.

Security Of Your Data

Your organization’s old business phone system contains the company’s sensitive data. You need to take this point into account before trusting a telecom recycling company with your data. The ideal IT asset recycling company must have transparent and effective ways to safely wipe your data. As an organization, the telecom recycling company must keep you in the loop with regular updates and provide certification after data destruction.

Environment-Friendly Recycle Of Telephone Equipment

Choose a telecom recycling company that works according to standard recycling standards. The company should have a zero-landfill policy and shouldn’t deposit the waste materials into the sea. The disposable gets done systematically, you won’t face any penalty.

The Company Should Offer A Pick & Drop Facility

For a hassle-free experience with your excess telecom equipment, you need a perfect transport facility. The telecom recycling company you choose must provide picking all the excess business phone systems from your office and safely get them to their company. It helps the business to easily raise a request and utilize the pick & drop facility.

Telecom Recycle – Your Ideal Telecom Equipment Recycling Partner

All the above criteria get met by Telecom Recycle. Plus we have all the necessary certifications, and we are ISO (14001) certified. We provide fast and fair liquidation of your used telephone equipment in the US. Our focus is to assist companies of all sizes and while doing it in an environmentally friendly way. We are specialists in asset recovery and management. We help companies to recoup the maximum value of their used telecom equipment.

We provide services like asset recovery management which includes asset buyback, the company helps you get maximum return on your used equipment. We also help manage the disposal process of assets in our recycling service. Our experts help to destroy the data properly. If you are ready to sell your telecom equipment at Telecom Recycle, get a free quote from here.

Outdated Business Phone System

5 Ways an Outdated Business Phone System is Failing Your Business

Outdated Phone System, Sell Used Phones, Used Telecom Equipment

Whenever a new smartphone comes out in the market, we run to buy it as quickly as possible. We want the latest technology for ourselves as an investment. But we don’t apply the same mentality for our office phone systems. We allow old business phone systems to acquire space, and this hampers the company’s ability to perform simple tasks. And failing customers in any way is worse. If you are using outdated technology, you could be missing opportunities to connect with potential customers. Your business phone system’s quality of service determines whether you gain sales. 

Check out these five ways your old business phone system can fail your business:

Customers Are On The Hold Forever

No one likes to wait on a call, but for some, the experience is too much. According to a study by AT&T, more than 70% of telephone calls go on hold. The way you manage this experience can make or break the ability to retain the customers. Here is another statistic, which shows around 34% of callers hang up while waiting on hold will not call back again. That gets considered as a potential business you’ve lost to your competitors. 

Being on hold is considered to be a bad customer experience, and many phone systems allow you to manage this process for efficiency, quality, and control. But if your company still relies on the outdated phone system, there are fewer options available. An upgrade to new telephone equipment can solve this problem, which would improve the customer experience.

Customers Go Through A Menu Maze

When a potential customer calls your business, they want to talk to a designated person. But when they have to go through plenty of menus, it’s easier for them to make a mistake. And going through again, the whole menu can be a tiresome process. So, business phone systems with confusing options can be a reason for customers to hang up the call. You can avoid these negative experiences by: 

  • Less than five options per menu
  • Ability to replay all the menu options
  • Ability to connect directly to an agent

Difficult For The Customers To Connect With You

It is another disadvantage of old telecom equipment when the customers are not able to connect with your business. It can be due to below-par voice quality that can hamper the conversation that customers are not even clear of what you are saying. Your customers will end up associating this substandard call quality with the overall image of your business. Dropped calls are another issue that leaves a terrible impression on the customers. It makes it impossible for the customers to contact, and a dropped call when discussing something important can harm the company’s reputation.

It Hampers Your Business Reputation 

When a customer experiences below-par voice quality, waiting on hold, dropped calls, and confusing menus can represent an unprofessional behavior and show that you are not sincere enough for your business. It can mean losing clients regularly, meaning saying bye to your reputation. If you cannot give better customer satisfaction, then there are enough companies ready to take your business.

It Can Frustrate Customers Waiting On Hold

Old telecom equipment doesn’t have many options. And it also lacks when the customer is on the hold. They don’t offer hold recordings, which can result in 90% of callers will hang up in 40 seconds. Playing music or recordings can keep your callers occupied as they wait to speak to representatives. Include sales offer or product information to hold on to the customers. And a message on hold results in a 40% increase in retention.

Conclusion – Solution For Outdated Business Phone System

If you have surplus telecom equipment at your disposal, then don’t continue using it. The ideal solution is to replace it with a new business phone system. Now the question arises what to do with the outdated business phone system?  

There are various benefits to sell used telecom equipment, and we at Telecom Recycle are the ideal solution for old telecom equipment. We provide the recycling of the highest quality so that our experts can extract the data from your outdated telecom equipment. We are capable of buying excess telecom equipment. Our quality inspectors do the proper inspection of the telecom equipment and then begin with the recycling process.

Excess Telephone System

Are You Still Using a Legacy Telephone System? Now is the Time to Switch.

Surplus Telecom Equipment, Used Business Phones, Used Telecom Equipment,

Without a telephone system, your business faces several issues like staying in contact with clients and also keeping employees in the loop. Even if the technology is improved, then also you will need a telephone system but with migration to newer technology, you will be left behind. And the problem occurs when the telephone system is old and it starts hampering the business. You might be extra careful with your old telephone system but you cannot stop common phone problems. This article will narrow down the problems you face with your old telephone systems and what’s the solution. 

Limitation of Old Telephone System

  • Limited Features 

Everyone thinks that the features present in the telephone system are more than enough but that’s the not case. If your business is growing at a rapid pace, you need extra features to be efficient. For example, if you need a video or telecom conferences during the remote working and does your phone system support that? So, these limited features can hamper the growth of your company. 

  • Cannot support multiple lines

The biggest problem with the old telephone system is that you won’t be able to add plenty of telephone lines. When there are lots of calls coming and most of them are sent to waiting, then it can leave a bad experience of the customer. 

  • Old telephone systems are hard to update and become old

This is going to happen somewhere down the line when you have bought a new office or inclined towards new technologies. Because of this your current phone system becomes outdated. The solution for this is to update your telephone system to stay ahead of the business. Regular updating your phone system every 6 years is the best way to do this. 

VoIP Is The Perfect Solution

VoIP offers mode than just calls

The benefit of VoIP is that it supports video calls, screen sharing, and also video conferencing. If someone is out on the field or he is not able to take up calls, VoIP offers chat features to stay connected with your clients. It offers a wider range of communication from one system i.e. why it’s beneficial than old telephone systems. 

VoIP is less costly than traditional telephone systems

This is a no-brainer, as VoIP works via the internet, the cost is lower than that of old telephone systems. The international calls can come at cheaper rates and the monthly plans are also less expensive in the long run. The costs are also lower because you don’t need to install new lines for each office. 

The quality offered in VoIP is excellent 

This is another major reason why VoIP is better than traditional phone systems. There is less chance of call drops, no more call waiting, voice and video quality is also top-notch. Plus VoIP can be accessed from anywhere. 

Now… 

What to do with your old telephone system?

The best option is selling your old telephone system and you can recoup the maximum value for used IT assets. This option is best rather than keeping your old telephone system in your office. It would take the precious space and the value would get depreciated with time. 

The other method is telecom equipment recycling, there are a lot of telephone recycling companies that are ideal for telecom and IT recycling. These companies take your old telephone phone systems can recycle them and in return, you will get the adjusted amount and your valuable data. The whole process is transparent and Telecom Recycle provides the maximum cash for your excess telecom equipment. 

We buy working, outdated, and excess telecom equipment. You can easily submit your details in the contact form and our team will come in contact with you regarding all the details. Once all the details are finalized, our quality inspectors will inspect the equipment and will provide the proper quote about the old telephone systems. 

Make A Correct Decision For Your Business

Considering a move to VoIP makes sense and if you keep working with the old telephone system then you’ll be left behind from your competitors. And for many businesses, there is no reason to delay the switching to a technology that will influence the shape of your business. 

Business Telephone System

Don’t Let Your Business Telephone System Cause Poor Customer Service

Outdated Phone System, Used Business Phones, Used Telecom Equipment,

The main aim of a business is to take care of its customers if the company will take them for granted then it could be one of the reasons why your business is failing. You can lose customers if you behave unprofessionally or the communication factor is poor. A customer expects certain things when they are dealing with an organization, they expect quality service whenever they contact your company via a call. There should be no call drops, excellent call quality, and no hold time when a potential customer is reaching out to you. You might not pay attention to your company’s telephone system and an old telephone system can cause a dip in sales. 

Ways in which your telephone system cause poor customer service

Customers are not able to connect with you 

This is the most dreadful thing for a company if a customer is not able to connect with the company. Another thing is the poor voice quality can delay the conversations and it can leave a negative impact on customers. Plus it can mean that you lose a potential customer if you are not able to hear what his proposal his. 

Another problem is dropped calls, they are way worse than poor voice quality. It makes continuous communication a difficult task. Most customers if not able to connect with you during the first attempt, it’s a rare thing that they call you again. Don’t let this be a recurring issue and migration to newer technology can be the solution. 

Customers do get connected but the hold time is forever

No customer wants to stay on hold for more than a minute, it is a major turn off for the customers. The company with old telephone systems need to manage this issue, customers might wait or they might also hang up while waiting for so long, the latter is a common scenario. Now, being on hold is bad, and old telephone systems make it worse as they don’t have new features to queue and wait times. Upgrading your old phone systems is the way to go. An updated telephone system allows providing a voice message once the caller reaches a hold limit. These options improve the total customer experience and the customer knows that you value their time. 

Customers get confused going through the call menu

A customer needs a simple thing, a direct call with the designated person, confusing them with plenty of options only confuse them. There are many businesses with phone menus quite confusing and it’s quite easy for the customers to get lost in the menu and might not able to solve their query. So, phone menus with confusing options can be a reason to make them hang up. There should not be more than 5 menu options for the customer, able to replay all the menu options.  

The relation between your current customer and organization is getting hampered

If there are drop calls, poor voice quality, confusing menus, and the customer is on hold for too long. This could make the customer lose his temper and this could harm the relationship. You could lose a business deal if the client is not impressed with your company and most probably not impressed with the unprofessional things all because of old telephone systems. The customer always is the need for perfect engagement but that is not the case when your telephone system is outdated. 

What to do with your outdated telephone system?

There are a lot of things you can do with your old telephone system like sell used telephone equipment. You can sell excess telecom equipment and recoup the maximum value for used IT assets. There are plenty of ITAD companies who are willing to buy outdated telephone equipment. You can contact Telecom Recycle because with us your data is safe with our company and our experts will take a proper backup before recycling the telephone system. We provide recycling of the highest quality so that our experts can extract data from the phone. Telecom Recycle also takes care if you want to sell excess equipment, we are capable of buying excess telecom equipment, you can contact our team and rest would be done by our experts. Our quality inspectors will do the proper inspection of the equipment and then will begin with the recycling process. 

Conclusion

At Telecom Recycle, you don’t have to worry about your old telephone equipment as you get a proper monetary benefit. We know that an outdated telephone system can leave your business with poor customer service. Don’t let the outdated telephone system affect your business, you can contact us via email or can directly call us at our number.